Sales Policy for Viralwarmprime

Effective Date: December 9, 2024

At Viralwarmprime, we are committed to providing our customers with high-quality products and a seamless shopping experience. By placing an order with us, you agree to the following terms and conditions. Please review the policy carefully to understand the terms of sale, including payment, delivery, and other important details.

1. Product Availability and Descriptions

  • Product Availability: While we strive to maintain accurate stock information, availability is subject to change based on demand, supply chain issues, or other unforeseen circumstances. If a product is unavailable at the time of order, you will be notified promptly, and you will have the option to either cancel the order or select an alternative product.

  • Product Descriptions: We make every effort to ensure the accuracy of our product descriptions, including images, pricing, and specifications. However, we cannot guarantee that all product information is complete, accurate, or error-free. Products are subject to change, and specifications or features may differ slightly from what is shown online.

  • Pricing: All prices listed on Viralwarmprime are in U.S. dollars (USD) and are subject to change without notice. Prices may fluctuate based on promotions, discounts, or changes in the cost of raw materials. You will be charged the price in effect at the time of your order confirmation.

2. Order Confirmation and Payment

  • Order Confirmation: After placing an order, you will receive an email confirming your purchase. This confirmation includes details of the product(s) ordered, price, and estimated delivery time. Please review this email carefully to ensure that all details are correct.

  • Payment Methods: We accept payments through a variety of secure payment methods, including credit/debit cards and other online payment options. Payments are processed through secure payment gateways, and your financial information is encrypted for protection.

  • Sales Tax: Applicable sales tax will be added to your order based on your delivery address. The tax amount will be clearly shown during the checkout process.

3. Shipping and Delivery

  • Shipping Methods: We offer various shipping options to accommodate different delivery needs. The shipping method you choose will impact the cost and delivery time. Standard shipping options typically deliver within 5-7 business days, while expedited options may be available for faster delivery.

  • Shipping Costs: Shipping costs are calculated based on the weight, size, and delivery location of your order. These costs will be displayed during checkout before you confirm your purchase.

  • Delivery Time: Estimated delivery times are provided at checkout, but actual delivery may vary based on your location, the shipping method chosen, and any unforeseen circumstances such as weather or delivery delays.

  • International Orders: Currently, we only ship to the United States. For international shipping inquiries, please contact us directly to discuss potential solutions.

4. Cancellations and Changes

  • Order Cancellations: Orders can be canceled within 24 hours of purchase. After this time, cancellations may not be possible as we begin processing and preparing your order for shipment. If you need to cancel your order, please contact our customer service team as soon as possible.

  • Order Modifications: If you wish to make changes to your order (such as changing the delivery address or modifying the items), please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

5. Returns and Refunds

  • Return Eligibility: We accept returns within 30 days of delivery, subject to our Refund and Return Policy. Products must be returned in unused, undamaged condition and in their original packaging.

  • Refunds: Refunds are processed in the same manner as the original payment. Once your return is approved and processed, the refund will be issued. Please note that shipping costs are non-refundable, and customers are responsible for return shipping charges.

6. Limitations of Liability

Viralwarmprime is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the total amount paid for the product(s) in question, excluding shipping and handling fees.

7. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly for any updates.

8. Contact Information

If you have any questions or concerns regarding our Sales Policy or need assistance with your order, please contact us:

Email: [email protected]
Phone: 215-867-7917
Address: 3843 Glen Falls Road, Philadelphia, Pennsylvania, United States

Thank you for choosing Viralwarmprime for your hot and cold product needs. We look forward to serving you!